Date of last update: 27/04/2026
Introduction
This Privacy Policy explains how Stone Panels Direct (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from https://www.stonepanelsdirect.co.uk/
We are committed to protecting your privacy and handling your data transparently and in accordance with the UK GDPR and Data Protection Act 2018.
Who We Are
Stone Panels Direct is the data controller responsible for your personal data.
Contact details:
Email: sales@stonepanelsdirect.co.uk
Address: 100 Berkshire Place, Winnersh, Reading, Berkshire, RG415RD
Phone: 01491 845836
What Data We Collect
We may collect and process the following types of personal data:
Identity Data: Name, company name
Contact Data: Email address, phone number, billing/delivery address
Transaction Data: Payment details and order history
Technical Data: IP address, browser type, device info
Usage Data: Website interactions and browsing behaviour
Marketing Data: Preferences for receiving marketing communications
This reflects standard data collected for e-commerce and service delivery.
How We Collect Your Data
We collect data when you:
Place an order
Fill in forms (contact, quote requests, etc.)
Subscribe to newsletters
Contact us via email or phone
Browse our website (via cookies)
How We Use Your Data
We use your data to:
Process and fulfil orders
Communicate with you about enquiries or purchases
Improve our website and services
Send marketing (only with your consent)
Comply with legal obligations
Under UK GDPR, we rely on lawful bases such as contract performance, consent, and legitimate interests .
Sharing Your Data
We may share your data with:
Payment processors
Delivery/courier companies
IT and website service providers
Legal or regulatory authorities (if required)
We do not sell your personal data.
Data Retention
We only keep your personal data for as long as necessary for:
Order fulfilment and accounting
Legal and tax obligations
Customer service
Cookies
Our website uses cookies to:
Improve user experience
Analyse website traffic
Enable essential functionality
Cookies are small files stored on your device and do not personally identify you on their own.
You can control or disable cookies via your browser settings.
Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) .
Data Security
We implement appropriate security measures to protect your data from:
Unauthorised access
Loss or misuse
Disclosure
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices, so you should review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of the site means you accept those changes.
Contact Us
If you have any questions about this Privacy Policy or your data, contact:
Email: sales@stonepanelsdirect.co.uk
Phone: 01491 845836